FAQ for Medical Patients
Got questions? We’ve got answers.
No, only Healthcare Professionals under the Royal College of Physicians and Surgeons of Canada can authorize the use of medical cannabis. This means Medical Doctors (M.D.) or in some cases Nurse Practitioners can prescribe cannabis.
The registration renewal process is the same as the initial registration process. You’ll need to complete a new Registration Form and submit a new original Medical Document. You will receive an email reminder from Experion Wellness 60& 30 days prior to your renewal date.
We accept most major credit cards.
Once an order is received, it can take up to 2 business days for processing.
We ship via Purolator, and estimated delivery times are as follows:
Purolator Express – 1-2 business days*
A signature is required upon delivery, and shipments can only be sent to the shipping address associated with your account.
Please note that we cannot ship outside of Canada.
* Estimated delivery times may vary depending on the destination address and may take longer for certain locations.
Shipping is calculated based on the size of the package, delivery location and time frame in which you wish to receive the package. Shipping costs are not covered by Experion but we do have a variety of options available at different price-points.